How to Receive help
Welcome. Here is more information on how you can receive help through our platform.This platform enables you to request help in care packages that contain food and hygiene products.
Welcome. Here is more information on how you can receive help through our platform.This platform enables you to request help in care packages that contain food and hygiene products.
Donee/Recipient registration is currently unavailable.
We have just started with our pilot project in the US and are currently working solely with agencies and their recipients.
We are looking forward to making Truhoma platform available to individuals as well.
Thank you for understanding.
Here are the steps to getting helpStart registration
1
RegisterYou first register an account and verify your email address and phone number.
1
Register2
Provide dataWe ask you to submit some information about yourself and your household: photos of your ID document, family information, income status, members of your household, reasons why you need help and the documents that prove your circumstances. Your personal data will only be seen by our verifier.Learn more on how we protect your data
2
Provide data3
ChecksAfter you submit your information, we will perform an identity and eligibility check within two working days. If we approve your user account, you will be notified via email and phone.
3
Checks4
Adding Data to the DatabaseWe have successfully added the collected and verified data to our database. This means that you have enabled us to include you in projects, campaigns, or other charitable events where you may become a recipient of assistance. We will notify you in advance before including you in these activities.
4
Adding Data to the Database
Make a donation request and get basic goods packages delivered to your home.Start registration
Make a donation request and get basic goods packages delivered to your home.Start registration
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